Privacy Policy
Last updated: June 3, 2025
1. Introduction
At CreativeBot ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image editing service through our website (creativebot.net) and our mobile application "Creative Bot Pro" (collectively, the "Service").
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Email address (for account verification and communication)
- Password (encrypted and securely stored)
- IP address (for security and abuse prevention)
- Account creation and last login dates
- Device identifier (for mobile app users)
- Firebase authentication tokens (for mobile app users)
2.2 Images and Content
2.3 Usage Data
We automatically collect certain information when you use our Service:
- Device information (browser type, operating system, device model)
- Usage patterns and preferences
- IP addresses (for abuse prevention and analytics)
- Cookies and similar tracking technologies (website only)
- App version and crash reports (mobile app only)
- In-app purchase history (mobile app only)
2.4 Analytics and Tracking
We use the following analytics services to improve our Service:
- Google Analytics: To understand user behavior and improve our website
- Reddit Pixel: For advertising and conversion tracking
- TikTok Pixel: For advertising and conversion tracking
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our AI image editing service
- Processing your image editing requests
- Managing your account and credits
- Sending service-related communications (verification emails, password resets)
- Preventing fraud and abuse of our free credit system
- Improving our Service through analytics
- Complying with legal obligations
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
4.2 Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our Terms of Service
- Prevent or investigate possible wrongdoing
5. Data Retention and Deletion
5.1 Account Data
We retain your account information for as long as your account is active or as needed to provide services.
5.2 Image Data
Your uploaded and generated images are stored on our servers with the following retention policy:
- Images are deleted immediately when you delete them from your gallery
- Images are automatically deleted after 60 days of account inactivity
- All images are permanently deleted when you delete your account
- We will attempt to notify you by email before automated deletion
5.3 Account Deletion
6. IP Address Tracking and Abuse Prevention
We track IP addresses for the following legitimate purposes:
- Preventing abuse of our free credit system
- Detecting fraudulent account creation
- Implementing rate limiting and security measures
- Complying with legal requirements and investigating illegal activity
- Geographic analytics to improve our service
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze website usage and performance
- Provide targeted advertising through our advertising partners
- Prevent fraud and abuse
You can control cookies through your browser settings, but disabling them may affect the functionality of our Service.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Access controls and monitoring
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
11. Mobile App Specific Information
11.1 App Permissions
The Creative Bot Pro mobile app may request the following permissions:
- Photo Library Access: To select images for editing
- Camera Access: To capture new images for editing
- Storage Access: To save edited images to your device
- Network Access: To process images and sync account data
You can manage these permissions through your device settings at any time.
11.2 Platform-Specific Data Collection
When using the mobile app, we may also collect:
- Apple ID or Google Account information (for authentication)
- Device advertising identifiers (for analytics, can be disabled in device settings)
- App Store or Google Play transaction receipts (for purchase verification)
11.3 Data Synchronization
12. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. The Creative Bot Pro app has a 4+ age rating but requires parental consent for users under 13.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
14. Third-Party App Store Policies
When using the Creative Bot Pro mobile app, you are also subject to:
- Apple Privacy Policy: https://www.apple.com/legal/privacy/ (for iOS users)
- Google Privacy Policy: https://policies.google.com/privacy (for Android users)
15. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: help@creativebot.net
Website: https://creativebot.net
Data Protection Requests
To exercise your privacy rights or request information about your data, please email us with "Privacy Request" in the subject line. We will respond within 30 days of receiving your request.